What is the charge for shipping?
Shipping charges depend on the products’ size and weight, and the delivery distance. Shipping is calculated automatically and is included in your order total.
Why do my products have different delivery times and rates?
Products are shipped directly from the Designer, so depending on where the items are coming from and going to, parts of your order may arrive separately and have different costs.
A seller's responsibility is to ship your order in a reasonable timeframe and in the condition described. A seller can not control how your package is handled in transit. Therefore it is not the seller's responsibility if the shipping carrier loses, drops, kicks or stomps on your package. Their responsibility to that package ends when they turn it over to the care of the carrier.
So if it is not the seller's responsibility who's is it? The carrier's. But not all carriers care about that responsibility. So what's a buyer to do to protect themselves? Insure insure insure! Do you have to insure every purchase you make? Absolutely not. But you should insure the packages that you don't want to assume the responsibility of. Because that is the real issue. If your seller offers you the option of insurance and you reject or decline that option, YOU are accepting full responsibility of that package and releasing the seller from further obligation. The seller is still responsible for shipping promptly and in described condition, but they are not in charge of physically delivering that package to you unless they themselves ARE physically delivering that package to you, which could be the case if they are local to you.
Customs, Duties & Taxes
The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and can't predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.